The qualification introduces the learner to the basic concepts of leadership and management for those who want to enter into a management position in the future.
The qualification introduces key terms, rules, concepts, principles and practices of management that will enable learners to be informed managers in any occupation.
The scope of the course covers seven modules:
This course addresses each of these topics in depth, thereby providing opportunities for learners to obtain the basic skills to enter into a management position.
The learner will be able to manage systems, processes, resources (both financial and human), as well as strategic plans for a business or business unit.
This qualification is intended for persons that want to proceed on the career ladder to a junior managers or a position of leadership. Junior managers include team leaders, supervisors, foremen and section heads.
Online Course
The scope of the course covers:
This qualification will allow learners to acquire the knowledge and skills required to enter into junior managerial or leadership positions within their workplace.
The learners who successfully complete this course will be able to demonstrate the following competencies.
1. Leadership
o Understand the key traits and behaviours of effective leaders.
o Demonstrate basic leadership skills, including decision-making, motivation, and conflict resolution.
2. Strategic management
o Identify the importance of strategic thinking in achieving organisational goals.
o Creating and implementing a simple strategic plan.
3. People management
o Describe effective techniques for managing and developing individuals and teams.
o Apply basic principles of delegation, performance feedback, and team building
4. Financial management
o Understand basic financial concepts such as budgeting, cost control, and profit management.
o Analyse simple financial data and budgets to make informed decisions.
5. Project management
o Recognise the key stages of a project lifecycle (planning, execution, monitoring, and closure).
o Use basic tools and techniques to organise and manage small projects.
6. Marketing and customer relationships
o Understand the principles of marketing and how to identify customer needs.
o Explain the importance of building and maintaining strong customer relationships.
7. Managing yourself
o Develop personal time management and goal-setting strategies.
o Reflect on self-awareness and how it impacts leadership and management effectiveness
Learners must study the Resource Guide and then answer the questionnaire.
To obtain a certificate of competence, the learner must successfully answer a questionnaire with a pass rate of 50%.