Interaction with clients is one of the most important parts of customer care.
This course covers interaction with all kinds of customers for example, how to deal with the angry, irritated or the quiet customer. Furthermore, it addresses the sale of products to customers and conclude with making a display to successfully promote a specific product or range.
This course is targeted at all pharmacy personnel and learners in the pharmaceutical sector that need to the interact with customers, sell to them and make product displays.
Online Course
This course provides the skills for dealing with customers, sell to them and make successful product displays that will attract their attention.
This course is aimed at learners that need a basic introduction to the customer care, on how to improve sales in pharmacy and also how to make a successful display